BV
Bongani V
1 reviews | Active since Sept 2026
15 Sept 2026, 20:14
The agent was able t...
The agent was able to explain why my billing invoice to extra charged and thoroughly made me understand how it got to the amount charged on previous month
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Webafrica's replyOfficial
16 Sept 2026, 09:15Hi Bongani
Thank you for sharing your feedback! 💗 We’re glad to hear our agent took the time to clearly explain the additional amount on your invoice and walk you through how the previous month’s charges were calculated. Making billing easier to understand is exactly what we aim for. You can also conveniently view and manage your account through the Webafrica App whenever you need to. 📱✨
Warm regards,
Webafrica Crew
Thank you for sharing your feedback! 💗 We’re glad to hear our agent took the time to clearly explain the additional amount on your invoice and walk you through how the previous month’s charges were calculated. Making billing easier to understand is exactly what we aim for. You can also conveniently view and manage your account through the Webafrica App whenever you need to. 📱✨
Warm regards,
Webafrica Crew
Webafrica's reply16 Sept 2026, 09:15
Official
Hi Bongani
Thank you for sharing your feedback! 💗 We’re glad to hear our agent took the time to clearly explain the additional amount on your invoice and walk you through how the previous month’s charges were calculated. Making billing easier to understand is exactly what we aim for. You can also conveniently view and manage your account through the Webafrica App whenever you need to. 📱✨
Warm regards,
Webafrica Crew
Thank you for sharing your feedback! 💗 We’re glad to hear our agent took the time to clearly explain the additional amount on your invoice and walk you through how the previous month’s charges were calculated. Making billing easier to understand is exactly what we aim for. You can also conveniently view and manage your account through the Webafrica App whenever you need to. 📱✨
Warm regards,
Webafrica Crew