S
Shireen

1 reviews | Active since Apr 2026

21 Apr 2026, 18:12

The agent should ack...

The agent should acknowledge more while assisting a client or while assisting.

0
Replies (1)
Webafrica
Webafrica's reply22 Apr 2026, 08:14
Official
Hello Shireen,

Thank you for taking the time to share your feedback with us. We understand the importance of clear communication and regular acknowledgement during support interactions, as this helps ensure clients feel heard and guided throughout the process.

Your feedback has been noted and will be shared with the relevant team for review, as we continuously work on improving the quality and consistency of our customer interactions.

If you ever need any further assistance, feel free to reach out to us on Hello Peter and our team will gladly assist.

Warm regards,
Webafrica Crew

Best regards,