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Diekesteng

1 reviews | Active since Apr 2026

27 Apr 2026, 09:50

The agent had time t...

The agent had time to assist me even if was confused she was patient enough to make me understand and my matter is resolved 🥰

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Replies (1)
Webafrica
Webafrica's reply28 Apr 2026, 09:28
Official
Hi Diekesteng
Thank you so much for sharing this lovely feedback with us. We’re really happy to hear that the agent took the time to assist you patiently, even when things felt confusing, and made sure everything was explained clearly until your matter was fully resolved.
Providing calm, understanding, and supportive assistance is something we value greatly, and it’s wonderful to know this reflected in your experience. Your feedback will be shared with our Service Quality Team for review, so the agent’s patience and care can be recognised.
Warm regards,
Webafrica Crew