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Caroline C
1 reviews | Active since Sept 2026
16 Sept 2026, 09:17
The agent came on the 1st minute I requested to speak to one and she tried to fix it for her side but couldn’t now I’m waiting for them to come out to my house
The agent came on the 1st minute I requested to speak to one and she tried to fix it for her side but couldn’t now I’m waiting for them to come out to my house. So an answer in the same hour to say someone must come out.
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Replies (1)
Webafrica's replyOfficial
16 Sept 2026, 09:25Hey Caroline
Thank you for sharing your experience! 💗 We’re glad our agent responded quickly, first tried to troubleshoot the issue with you remotely, and then arranged the next step when an onsite visit was needed. Getting that arranged within the same hour is exactly the kind of responsive support we want you to experience. We hope the visit gets everything back up and running smoothly!
You can also use the Webafrica App to keep track of your services and manage your account while we get you back online. 📱.
.Warm regards,
Webafrica Crew
Thank you for sharing your experience! 💗 We’re glad our agent responded quickly, first tried to troubleshoot the issue with you remotely, and then arranged the next step when an onsite visit was needed. Getting that arranged within the same hour is exactly the kind of responsive support we want you to experience. We hope the visit gets everything back up and running smoothly!
You can also use the Webafrica App to keep track of your services and manage your account while we get you back online. 📱.
.Warm regards,
Webafrica Crew
Webafrica's reply16 Sept 2026, 09:25
Official
Hey Caroline
Thank you for sharing your experience! 💗 We’re glad our agent responded quickly, first tried to troubleshoot the issue with you remotely, and then arranged the next step when an onsite visit was needed. Getting that arranged within the same hour is exactly the kind of responsive support we want you to experience. We hope the visit gets everything back up and running smoothly!
You can also use the Webafrica App to keep track of your services and manage your account while we get you back online. 📱.
.Warm regards,
Webafrica Crew
Thank you for sharing your experience! 💗 We’re glad our agent responded quickly, first tried to troubleshoot the issue with you remotely, and then arranged the next step when an onsite visit was needed. Getting that arranged within the same hour is exactly the kind of responsive support we want you to experience. We hope the visit gets everything back up and running smoothly!
You can also use the Webafrica App to keep track of your services and manage your account while we get you back online. 📱.
.Warm regards,
Webafrica Crew