D
Dikgwele
1 reviews | Active since Jun 2026
04 Jun 2026, 16:13
The agent are doing ...
The agent are doing a great job the problem is you have to wait long in order to speak to them it would be better if they add of the option on the customer call service
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Webafrica's replyOfficial
04 Jun 2026, 16:18Hi Dikgwele,
Thank you for taking the time to share your feedback. We're pleased to hear that the agent who assisted you made a positive impression and provided the level of service you expected.
We also appreciate your comments regarding the wait times and the customer call service options. Feedback like this is valuable, as it helps us identify opportunities to improve the overall support experience for our customers.
Thank you for recognising the efforts of our team, and we look forward to continuing to improve the service we provide.
Warm regards,
The Webafrica Crew
Thank you for taking the time to share your feedback. We're pleased to hear that the agent who assisted you made a positive impression and provided the level of service you expected.
We also appreciate your comments regarding the wait times and the customer call service options. Feedback like this is valuable, as it helps us identify opportunities to improve the overall support experience for our customers.
Thank you for recognising the efforts of our team, and we look forward to continuing to improve the service we provide.
Warm regards,
The Webafrica Crew
Best regards,
Webafrica's reply04 Jun 2026, 16:18
Official
Hi Dikgwele,
Thank you for taking the time to share your feedback. We're pleased to hear that the agent who assisted you made a positive impression and provided the level of service you expected.
We also appreciate your comments regarding the wait times and the customer call service options. Feedback like this is valuable, as it helps us identify opportunities to improve the overall support experience for our customers.
Thank you for recognising the efforts of our team, and we look forward to continuing to improve the service we provide.
Warm regards,
The Webafrica Crew
Thank you for taking the time to share your feedback. We're pleased to hear that the agent who assisted you made a positive impression and provided the level of service you expected.
We also appreciate your comments regarding the wait times and the customer call service options. Feedback like this is valuable, as it helps us identify opportunities to improve the overall support experience for our customers.
Thank you for recognising the efforts of our team, and we look forward to continuing to improve the service we provide.
Warm regards,
The Webafrica Crew
Best regards,