QS
Q S
1 reviews | Active since Apr 2026
08 Apr 2026, 12:40
The 5 stars goes to Tarryn O, yesterday an agent Lisa told me my issue will be resolved but received a text today clearly stating it hasn't
The 5 stars goes to Tarryn O, yesterday an agent Lisa told me my issue will be resolved but received a text today clearly stating it hasn't. Tarryn stepped up when I reached out again, solved the issue in logical fashion and made the experience easy and refreshing. If all agents were like this maybe service gets better, just a thought.
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Webafrica's replyOfficial
08 Apr 2026, 13:08Hello Q,
Thank you for sharing your experience! We’re thrilled to hear that Tarryn O stepped in and resolved your issue in a clear and logical way, making the process smooth and refreshing. It’s always wonderful to see our team going above and beyond to provide excellent service.
We also acknowledge the frustration caused by the earlier confusion with your issue not being resolved as promised. Feedback like yours helps us continue improving our service.
If you ever need any further assistance, please send a direct message on Hello Peter with a brief description of your concern, and our team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing your experience! We’re thrilled to hear that Tarryn O stepped in and resolved your issue in a clear and logical way, making the process smooth and refreshing. It’s always wonderful to see our team going above and beyond to provide excellent service.
We also acknowledge the frustration caused by the earlier confusion with your issue not being resolved as promised. Feedback like yours helps us continue improving our service.
If you ever need any further assistance, please send a direct message on Hello Peter with a brief description of your concern, and our team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply08 Apr 2026, 13:08
Official
Hello Q,
Thank you for sharing your experience! We’re thrilled to hear that Tarryn O stepped in and resolved your issue in a clear and logical way, making the process smooth and refreshing. It’s always wonderful to see our team going above and beyond to provide excellent service.
We also acknowledge the frustration caused by the earlier confusion with your issue not being resolved as promised. Feedback like yours helps us continue improving our service.
If you ever need any further assistance, please send a direct message on Hello Peter with a brief description of your concern, and our team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing your experience! We’re thrilled to hear that Tarryn O stepped in and resolved your issue in a clear and logical way, making the process smooth and refreshing. It’s always wonderful to see our team going above and beyond to provide excellent service.
We also acknowledge the frustration caused by the earlier confusion with your issue not being resolved as promised. Feedback like yours helps us continue improving our service.
If you ever need any further assistance, please send a direct message on Hello Peter with a brief description of your concern, and our team will be happy to help.
Warm regards,
Webafrica Crew