RG
Richard G
1 reviews | Active since Jun 2017
06 May 2026, 15:01
******* that keep debiting your account then run you card details for more money !!!!
****mers and ******* do not load your card details with this company or pay using your card or debit order and do not sign up with them full stop !! they fail to cancel their service when you request and the carry on debiting your account long after, and should reverse the debit orders they simply ***** it from your card details that you load with then and or use to pay so don't sign up with these ****** at all you have been warned great service to get signed up but there after the nightmare unfolds read other comments to this effect
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Webafrica's replyOfficial
06 May 2026, 15:31Hi Richard,
Dealing with continued debits after requesting a cancellation and feeling uncertain about how your payment details are being handled is understandably distressing, particularly when you’ve tried to resolve this through the correct channels.
To ensure this is addressed with the right level of ownership, we’ve escalated the matter to our Cancellations Team to review your account in full and reach out to you directly. Their focus will be on confirming the cancellation status, reviewing any debits that occurred after your request, and providing clear guidance on the way forward.
Your feedback around cancellation handling, billing communication, and overall experience will also be shared with our Service Quality Team for review and improvement, as it highlights areas that require closer attention.
If you require any further assistance, please reach out via a direct message on Hello Peter, and we’ll continue supporting you.
Warm regards,
Webafrica Crew
Dealing with continued debits after requesting a cancellation and feeling uncertain about how your payment details are being handled is understandably distressing, particularly when you’ve tried to resolve this through the correct channels.
To ensure this is addressed with the right level of ownership, we’ve escalated the matter to our Cancellations Team to review your account in full and reach out to you directly. Their focus will be on confirming the cancellation status, reviewing any debits that occurred after your request, and providing clear guidance on the way forward.
Your feedback around cancellation handling, billing communication, and overall experience will also be shared with our Service Quality Team for review and improvement, as it highlights areas that require closer attention.
If you require any further assistance, please reach out via a direct message on Hello Peter, and we’ll continue supporting you.
Warm regards,
Webafrica Crew
Webafrica's reply06 May 2026, 15:31
Official
Hi Richard,
Dealing with continued debits after requesting a cancellation and feeling uncertain about how your payment details are being handled is understandably distressing, particularly when you’ve tried to resolve this through the correct channels.
To ensure this is addressed with the right level of ownership, we’ve escalated the matter to our Cancellations Team to review your account in full and reach out to you directly. Their focus will be on confirming the cancellation status, reviewing any debits that occurred after your request, and providing clear guidance on the way forward.
Your feedback around cancellation handling, billing communication, and overall experience will also be shared with our Service Quality Team for review and improvement, as it highlights areas that require closer attention.
If you require any further assistance, please reach out via a direct message on Hello Peter, and we’ll continue supporting you.
Warm regards,
Webafrica Crew
Dealing with continued debits after requesting a cancellation and feeling uncertain about how your payment details are being handled is understandably distressing, particularly when you’ve tried to resolve this through the correct channels.
To ensure this is addressed with the right level of ownership, we’ve escalated the matter to our Cancellations Team to review your account in full and reach out to you directly. Their focus will be on confirming the cancellation status, reviewing any debits that occurred after your request, and providing clear guidance on the way forward.
Your feedback around cancellation handling, billing communication, and overall experience will also be shared with our Service Quality Team for review and improvement, as it highlights areas that require closer attention.
If you require any further assistance, please reach out via a direct message on Hello Peter, and we’ll continue supporting you.
Warm regards,
Webafrica Crew