AR
Abby R

1 reviews | Active since Jun 2023

22 May 2026, 19:03

Thank you to Aieysha

Thank you to Aieysha. I told her about our connection issue with regard to an outage in the area she checked swiftly and reassured me services were on site attending to the issue, and within 5 minutes our connection was restored.

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Replies (2)
Webafrica
Webafrica's reply25 May 2026, 08:38
Official
Hi Abby,  
Thank you for sharing your experience. 
We’re really pleased to hear that Aieysha was able to step in quickly, keep you informed about the outage, and provide reassurance while the team worked on-site. Even better that your connection was restored within minutes afterwards, that’s exactly the kind of responsiveness we aim for. 
Warm regards,
 Webafrica Crew 
Webafrica
Webafrica's reply25 May 2026, 08:42
Official
Hi  Abby 
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear about your experience with Aieysha. She’ll be so happy to know she made a difference! It’s great that she could quickly check on the outage, keep you informed, and get you reconnected in no time.
We truly appreciate you taking the time to share this with us! 

Warm regards, 
Webafrica Crew