Terrible Webafrica experience

I had the displeasure of choosing Webafrica as my ISP for fibre. VUMA installed but Webafrica did not provide their router and debited me willy nilly. I cancelled after many chats with bots or chatboxes. I returned the VUMA router to the address Webafrica gave me. They debited me for it and now want to hand me over. I cannot talk to anybody (you can talk to a sales agent but no-one else). They owe me R239 for a debit they made that I forgot to reverse. If you want to have an unpleasant experience, they are the company to choose. Oh, and if you start a chat with a Bot and need to be transferred to another Bot (which happened MANY times), the new Bot does NOT look at the previous chats so I had to start all over again, until I refused.