1 reviews | Active since Sept 2018
TERRIBLE TOBSAY THE LEAST.. WORST SERVICE! NO COVERAGE BUT TAKE MY MONEY!
My experience with Web Africa TERRIBLE! The amount of airtime spent trying to get through to call centre, the stupid jokes I have to listen to while waiting, the fact that there are no reference numbers given for calls. I get sold LTE in my area.. No service at night.. 3 months down the line they tell me I have no LTE service in my area, ticket logged with Cell C.. Still no feedback days later! Now today I have been completley down for 2 days.. They say my service suspended due to non payment as it shows on system I pay with a credit card. I DO NOT own a credit card.. Cant explain to ke how thry debited my account previously.... Ridiculous... Call centre agents NOT helpful. Just a waste of money and time. I must pay for 100G that I can not use up as it's impossible to stream at night.. But if I must downgrade must wait til month end. Never been so disgusted in a service provider.. WELL DONE EEB AFRICA... WELL DONE!!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
