Terrible terrible terrible

Do not go with Webafricas service. I have moved out of my previous premises in May 2025 and stopped making use of the router. I requested cancellation in May. The agent confirmed on email that it will be cancelled ,7 months later they are still trying to debit my account which is so frustrating. Each time I try to reverse the debit I get charged by my bank. It is costing me money. It's come to a point where I have to empty my bank account each month so that they can't take money out!!! I send endless emails monthly and get the same stupid responses that we are sorry for the inconvenience it has been escalated. How hard can a cancellation be? Webafrica you are really causing me grief and difficulty