Terrible Support

I am experiencing intermittent connectivity issues, my internet keeps dropping and I have to restart the router. Finally fed up from having to do this 5 times a day, I contacted WebAfrica support, my only option for that is live chat. I was connected to probably the most uninterested support consultant, Azasakhe N. He/she would ask me a question and then dissappear for 10 to 15 minutes at a time. Eventually they asked me to change one setting, but by then the session had expired and the router refused to let me log in again. When I made the support consultant aware of this, they just told me to use the password on the back of the router. The same password I had been using the entire time, but the router still wouldn't let me in. From the initial point of contact until the router login issue took an hour. If WebAfrica's support personnel aren't interested in helping their clients, I have no choice but to go elsewhere.