DT
Dune T

1 reviews | Active since Feb 2017

28 Feb 2017, 14:46

terrible service provider

<p>I app**** for a fiber line on the 9th of january, i was told i would have internet in 3 to 6 weeks. after many phone calls to web africa asking for updates(i delt with one peson the whole time), who never returned my calls when i was told they would or call when they said they would, to only in the end, which was two months later to be told that they actually dont know qwhen i will get internet. There are a 100 and 1 reasons as to why i have no internet according to web africa, however, the truth is that this company has bitten off more than it can chew by offering 2 months free internet. it will be great for them when the storm has settled, but now, the service is shocking. if you need internet more than two months free inteernet, use a different provider.</p>

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Replies (2)
Webafrica
Webafrica's reply28 Feb 2017, 17:23
Official

Hi

Thank you for your enquiry

The previous 2 was responded to - waiting for your most valued response via the requested channels to ensure direct support with no further delays

Regards,

Rafeeqah

Webafrica
Webafrica's reply28 Feb 2017, 17:24
Official

Hi

Thank you for your enquiry

The previous 2 was responded to - waiting for your most valued response via the requested channels to ensure direct support with no further delays

Regards,

Rafeeqah