Terrible service of Webafrica

I just wanted to bring this to light. Although Webafrica has a big market scheme it does not mean that the service that they provide is of that standard to. I have been struggling to get my LTE up and running for the last 6 days. I have send numerous of emails to the support email and after 4 days i get a reply of a reference number. I have also phoned them to tell them about the problem that I’m having and still no correction. My account is payed in full and I have bought extra data that expires in 30 days. So although the internet is good when it’s only hope that there is never a problem because that takes forever to resolve.