CM
Charles M
1 reviews | Active since Mar 2026
06 Mar 2026, 23:12
Terrible Service, No Ownership 😡😡
I’m being sent from pillar to post, seems like no one is taking ownership. Everyone is just transferring me to the next person. Firstly i was told about 48 hours, now that 48 hours passed. I’m being sent misleading information about my line having been activated, but no login credentials have been shared. No one knows anything. It’s day 4, still no connection 😡😡😡
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Webafrica's replyOfficial
09 Mar 2026, 09:24Hello Charles. We completely understand how frustrating and exhausting this must have been, being passed from one person to another and still not having your connection active is far from the smooth experience we aim to provide. Waiting beyond the promised 48 hours and receiving conflicting information would understandably leave anyone feeling upset.We’ve checked your account and are happy to see that your service has now been restored and your query resolved. You should now have full access, including your login credentials, so you can get back online without further delays. Thank you for your patience and for giving us the opportunity to get this sorted. We truly appreciate it and are glad to have you connected. T^
Webafrica's reply09 Mar 2026, 09:24
Official
Hello Charles. We completely understand how frustrating and exhausting this must have been, being passed from one person to another and still not having your connection active is far from the smooth experience we aim to provide. Waiting beyond the promised 48 hours and receiving conflicting information would understandably leave anyone feeling upset.We’ve checked your account and are happy to see that your service has now been restored and your query resolved. You should now have full access, including your login credentials, so you can get back online without further delays. Thank you for your patience and for giving us the opportunity to get this sorted. We truly appreciate it and are glad to have you connected. T^