Terrible service from start to finish

Hi Chris,

We understand how frustrating it must be for your sign-up journey not to have gone as smoothly as expected, especially when you're unable to connect even after the service has been activated. This is certainly not the experience we aim to provide. We`ve requested that our Onboarding Team reach out to you directly to assist with the setup and ensure that any outstanding activation or configuration requirements are addressed. The team will work with you to identify the cause of the connectivity issue and help get your service up and running.

Your feedback will be shared with our Service Quality Team for review and improvement, as we continue working to make the onboarding experience as seamless as possible.

Should you require any additional assistance, please feel free to continue engaging with us via Hello Peter and we will gladly assist.

Warm regards,
Webafrica Crew