PB
Prashiel B

1 reviews | Active since Oct 2018

04 Sept 2023, 13:52

Terrible Service

Terrible Service from Webafrica. I had upgraded my Fibre line to 100/50MBPS due to work. The upgrade was immediate and I have paid the premium twice. I have put in a request to Downgrade my line over a month ago and it is still pending and I am being charged for the 100/50MBPS. This is really not on.

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Replies (1)
PB
Prashiel B's update19 Sept 2023, 09:53
Reviewer Update
I have received no response from Web Africa regarding this issue and it has still not been resolved. My line speed does not even reach 50mbps however i am being charged for a 100mbps line, which was supposed to be downgraded almost 2 months ago