TERRIBLE service!!! Do not even consider Webafrica as your ISP.

The WORST support, or rather NO-support will be a better description. Every single month there is some sort of issue and IF you are lucky to get someone to respond on customer support, you end up more frustrated. I do not know who mans the support department but it is clearly not anyone who knows how to handle issues. I pay for 50mbps but the past two days speedtests showing less than 3 mbps! When I finally managed to get hold of support, I was told to remove the fibre cable from my laptop and to plug the laptop directly in at the fibre router!! SERIOUSLY?!!! It is like trying to switch a kettle on that is already switched on! The ideas support come up with, instructing me to try, has become laughable. The problem is with the line but instead of just getting into gear and sorting the cause out, you have the customer run around their homes with their laptops in hand following instructions that does absolutely nothing! I have been with a number of ISP's through the years as I moved but Webafrica has been the worst when it comes to customer service. I am tired of being frustrated and will be closing my subscription with Webafrica.