WV
Warren V

1 reviews | Active since Aug 2016

23 Mar 2018, 07:28

Terrible Service and no response

Terrible service and I'm not even a client yet. Strange business model to shun new clients. Been trying to order a fiber connection for going on 3 weeks and getting no response. I will not recommend WebAfrica as an ISP. Imagine the service when you are a client.

0
Replies (1)
Webafrica
Webafrica's reply23 Mar 2018, 08:50
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica