SS
Sheldon S

1 reviews | Active since Apr 2026

24 Apr 2026, 16:32

Terrible Service and No accountability

Terrible Service and No accountability. Constant delays with no sense of urgency

0
Replies (1)
Webafrica
Webafrica's reply24 Apr 2026, 16:42
Official
Hi  Sheldon,
Thank you for taking the time to share your experience with us. We understand how frustrating it is to deal with ongoing delays and to feel that there’s been a lack of urgency or accountability, especially when you’re relying on the service to work as expected.
Your concerns have been noted and will be submitted to our Service Quality Team for review and improvement, as timely responses and clear ownership are essential to the experience we aim to deliver. Feedback like this helps us identify where processes and communication need to be strengthened.
If there’s anything we can assist with at this stage, please send us a private message on Hello Peter with a brief description of the issue, and we’ll gladly assist further.
Warm regards,
Webafrica Crew