ZK
Ziyaad K

1 reviews | Active since Sept 2018

22 Sept 2018, 12:09

Terrible service

Billed me for 100gb package and gives me 50gb. Now when I complain they want to give me a credit of R180 that will buy me 13gb of data. First of all I used data for the month thinking I'll be getting 100gb second of all I want what I paid for not a credit because webafrica influenced the way I used my data this month by taking my money for 100gb and giving me 50gb.

0
Replies (1)
Webafrica
Webafrica's reply25 Sept 2018, 07:57
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica