Terrible service
<p>Good Day,</p> <p> </p> <p>I was promised by Openserve and Webafrica that my fibre line would be installed on Tuesday (30th May). They assured me that a crew would be around that day to install the line. Nobody showed and since then my attempts to get any answers out of Webafrica have been futile. I am promised feedback and I get none. I cannot afford to be home all the time waiting for a call from them and every day I am off, I lose money! Promises were made and not kept. Terrible service and I haven't even had the line installed yet! My account number is APU 24, assuming this page is monitored by Webafrica. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah