1 reviews | Active since Aug 2012
Terrible Service
<p>Don't waste your time with this Hosting Provider.</p> <p> </p> <p>- Their online chat doesn't work</p> <p>- They take over 4 days to reply to emails</p> <p>- They have terrible customer service</p> <p> </p> <p>There are many other hosting providers that offer much better service at a much better price</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Nice 'cut & paste response'
Why should I bother opening a ticket when your average response time is 4 days.
If you have a customer that has a serious complaint & repeatedly experiences bad service, the least you can do is try reach out to them.
Again another example of poor service & no regard for your customers.
Nice 'cut & paste response'
Why should I bother opening a ticket when your average response time is 4 days.
If you have a customer that has a serious complaint & repeatedly experiences bad service, the least you can do is try reach out to them.
Again another example of poor service & no regard for your customers.