1 reviews | Active since Aug 2011
Terrible service!
For the last 2 weeks I have not had internet for 5 days! 25th - 27th February 1st - 2nd March 6th - 7th March
This is becoming utterly ridiculous and I couldn't care less if its Webafrica or Vumatel. I work from home and I can't even work when this happens? Are you guys going to pay for my cell bills to call your call centre and wait a minimum of 15 minutes each time to get through? Are you going to pay for my cellular data bills? Are you going to refund the days that I could not work properly?
Sort this out or I am cancelling my service!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica