Terrible Service

<p>I am absolutely appalled by the service I have received, or lack thereof. I first made contact with Webafrica on 07 February 2017. The last correspondence I received was on 10 March 2017 informing me that my documentation had been sent to Telkom and that you were awaiting feedback. I was able to get in contact with your call centre on Tuesday, 28 March after having received no feedback since 10 March. I held on the line for 15 minutes and was told that I would need to liaise with Telkom directly to enquire about the status of my telephone line installation. Firstly, I was not informed of this and was told that Webafrica would facilitate the process with Telkom? This did not happen? After another call to Telkom and holding an additional 15 minutes to speak to a call centre agent, I was told that there was no order which linked to my I.D number? You were very quick to sign me up and promised the world. Now I have to be inconvenienced by the incompetency of your process. If my business is not good enough for you, I will gladly go to any of your competitors as I'm sure they will provide me with the service you have failed to.</p>