HG
Hannes G

1 reviews | Active since Mar 2009

04 Oct 2018, 11:31

TERRIBLE SERVER FROM WEBAFRICA!!!

Got a new CellC fixed LTE sim early Sept 2018. Sim stopped working for no reason on 01/10.

Logged a call 4 days ago and zero response till now.

Their email support system also goes down about 10 times a day.

Cannot get through to their phone either. Was on hold for almost an hour when I decided it's not worth it to waste all this money holding on for nothing.

Save your money and troubles and stay clear of WebAfrica.

0
Replies (2)
Webafrica
Webafrica's reply04 Oct 2018, 12:39
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

HG
Hannes G's update04 Oct 2018, 13:14
Reviewer Update
Send another email???? You must be joking! But hey, thanks for you generic bull**** reply....