1 reviews | Active since Dec 2017
Terrible LTE speeds
Am very annoyed with Webafrica LTE. Am in a new residential area that does not have access to fibre or ASDL, so took the option of LTE with webafrica. However, the connection speeds are terrible, where one computer can barely stream youtube with nothing else connected. With a capped line, I apparently have access to the full LTE speed, but speednest barely registers a speed of 3 mbps. Any requests for reasons why the slow connection are met with countless apologies but no actual resolution. Pathetic.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah