Terrible Helpdesk system

Webafrica, now after more than 3 months, are not able to assist. in any way. Stay away from them. No support, only Whatsapp chats with home office guys since October 2023. You cannot call someone to speak, but you can stay in a chat for 3 months for 4hours every day without any results. even cancellation is a nightmare. they just blocked all international websites and connections, and blamed the hardware which I replaced for R8000. All 3 routers had the same problem, Openserve replace their entire hardware and tested everything on site. But from Webafrica no help at all, instead long chats everyday with helpdesk workers who could not help for 3 months now. Now I cancelled and they left me with 1,5 months cancellation period with this discusting local internet connection. no Netflix server, no iptv, no Whatsapp for the price of 1149 Rand per month. Stay away from them