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Yasmeen
1 reviews | Active since May 2024
13 May 2026, 12:17
TERRIBLE EXPERIENCE!
Horrible experience with this company. Unresponsive on all platforms, phones do not go through and when you request to escalate no action is taken. It has been a week since I've been dealing with them and I do not have any solutions to any of the issues I have.
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Replies (1)
Webafrica's replyOfficial
13 May 2026, 12:36Hi Yasmeen, we hear how frustrating this experience has been for you, especially after a week of trying to get help without clear resolution or consistent feedback. That level of delay and difficulty reaching support is not the experience we aim to deliver, and we understand why you’re concerned.To get this properly picked up and resolved, please send us a direct message with your account details and a brief summary of the issues you’re facing. This will allow us to locate your case quickly, review what has happened so far, and escalate it correctly so you’re not left waiting any longer.Once we have your DM, we’ll make sure it’s prioritised and you receive a clear update on next steps.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 May 2026, 12:36
Official
Hi Yasmeen, we hear how frustrating this experience has been for you, especially after a week of trying to get help without clear resolution or consistent feedback. That level of delay and difficulty reaching support is not the experience we aim to deliver, and we understand why you’re concerned.To get this properly picked up and resolved, please send us a direct message with your account details and a brief summary of the issues you’re facing. This will allow us to locate your case quickly, review what has happened so far, and escalate it correctly so you’re not left waiting any longer.Once we have your DM, we’ll make sure it’s prioritised and you receive a clear update on next steps.Warm regards,
Webafrica Crew
Webafrica Crew