Terrible customer service

If you're thinking Fibre, rather go with trusted brands that offer excellent customer service. People that understand that there's value in quality service. I can't be on boarded to my new Internet provider because Web Africa is gatekeepeing my B number. I've tried to communicate using their useless WhatsApp line and have so far been unsuccessful. I spoke to 5 people. As soon as they hear you want to cancel, they stop responding.