Terrible communication with WebAfrica

I have been trying to cancel my service with Webafrica since 2nd of June. This has been an unsurmountable task, trying to work trough Willie the bot, te odd consultant who 3ventualy appears on the whatsap site after an extremely long wait, ad then the battle to get them to acknowledge that i have cancelled the service, and then to stop their stop order. Then the battle to get them to refund the billing for August, despite the service being cancelled from 1st August. I am so sick and tired of this piecemeal communication and lack of service. I cannot wait to be free of WebAfrica completely.