TERRIBLE AND *********** SERVICE RECEIVED FROM WEBAFRICA!!!

20/03/19: 20/10 Mbps uncapped Fibre was ordered through WebAfrica.

25/03/19: Called to see if everything was still in order. Their system set my fibre order as a pre-order (as in I will get my fibre when the infrastructure is in place). I got them to manually push my order though as their system made an error as the complex already had fibre infrastructure.

29/03/19: Fibre was finally installed. Got the 'B number' and got the service activated. Router delivery arranged, will receive it in 2-3 working days.

02/04/19: Courier calls and says he can't find our address, he then reads out the wrong address. I give him the correct address. Still can't find it and I have to meet him at a nearby mall to get my router. Router does not work as per instructions. Multiple technician calls later we are told the router is faulty and they will send a new one by 05/04/19.

05/04/19: I call the couriers and speak to a Richard, new router has not arrived yet. Driver tried to deliver on the 04/04/19 but couldn't get a hold of us. Neither I nor the secondary contact received a call. Couriers have the incorrect address yet again. I correct them again. He says the router is scheduled to be delivered on Monday but he will see what he can do about getting us the router today and this is what was originally promised - will call me back. Never called me back so I called him. He will follow-up with WebAfrica again and will call me back - never called me back.