Terrible After Sales Experience

Such a terrible experience just trying to sing up their service. Their sales team is great and efficient of course.....BUT the after sales support is bad! You can only chat to them via messaging and they are very slow to respond. My chat got ended twice because I was waiting on them to get back to me! Then I need to start the process again and re-verify myself and explain my problem to a new agent. I even tried to call their sales desk to escalate the lack of support and I was rudely told to use the chat and the phone was put down in my face! DO NOT USE THEM