1 reviews | Active since May 2017
Telkom response is faster than your internet which is faster than your service team
<p>I have tied nmerous times to get in contact with Webafrica via telephone and email but have had little to no luck. The only response I get is : your query has been sent to the relevent department.</p> <p>Its been more than a week and still no resolve but Webafrica is willing to suspend my account and I still have to continue to pay? We are paying for Fibre from Webafrica ( used to have telkom but chose what I thought would be a better service provider ) but my speed is slower than an ADSL line... Great times!!! </p> <p> </p> <p>I am not holding my breath to receive a response as i feel a fish which is submerged in water has better luck of survivoring than me getting any resolution at this point.</p> <p> </p> <p>Thank you WEBAFRICA!</p> <p> </p> <p> </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah