MM
Melisena M
1 reviews | Active since Feb 2024
06 Sept 2026, 08:57
Technical issue
Worst experience ever with them complained about my network problem on the 7th of August till today no one came to assist. Got a call from one of their consultant on Friday told me it's not their fault webafrica should have provided me with a technician. Also @webafrica they say vuma people should provide a technician.
Meaning I'm the fool but I paid monthly installment
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Webafrica's replyOfficial
07 Sept 2026, 12:43Hi Melisena,
We understand how frustrating this must be, especially after reporting the network issue on 7 August and still waiting for someone to assist. Being passed between Webafrica and Vuma for a technician, while continuing to pay for your service, would understandably leave you feeling let down.We’d like to get a clearer picture of what has happened so far and see how we can assist. Please send us a DM with more details of the network issue, including any information you received regarding the technician, so we can look into this further.Warm regards,
Webafrica Crew
We understand how frustrating this must be, especially after reporting the network issue on 7 August and still waiting for someone to assist. Being passed between Webafrica and Vuma for a technician, while continuing to pay for your service, would understandably leave you feeling let down.We’d like to get a clearer picture of what has happened so far and see how we can assist. Please send us a DM with more details of the network issue, including any information you received regarding the technician, so we can look into this further.Warm regards,
Webafrica Crew
Webafrica's reply07 Sept 2026, 12:43
Official
Hi Melisena,
We understand how frustrating this must be, especially after reporting the network issue on 7 August and still waiting for someone to assist. Being passed between Webafrica and Vuma for a technician, while continuing to pay for your service, would understandably leave you feeling let down.We’d like to get a clearer picture of what has happened so far and see how we can assist. Please send us a DM with more details of the network issue, including any information you received regarding the technician, so we can look into this further.Warm regards,
Webafrica Crew
We understand how frustrating this must be, especially after reporting the network issue on 7 August and still waiting for someone to assist. Being passed between Webafrica and Vuma for a technician, while continuing to pay for your service, would understandably leave you feeling let down.We’d like to get a clearer picture of what has happened so far and see how we can assist. Please send us a DM with more details of the network issue, including any information you received regarding the technician, so we can look into this further.Warm regards,
Webafrica Crew