Talking to **** bots when we pay real money? No thank you.

The customer service at this organization is non-existent. You spend literally HOURS on their WhatsApp channel just to get the line cut by multiple agents because they take FOREVER to respond. Having to explain my situation so many times over and over again is frustrating to say the least. The difficulty to talk to an actual person to get help is the main reason I am cancelling my service. There should be a phone line to actually talk to a person instead of talking to a robot all the time. I'm moving to a service provider where I can talk to real and friendly people. Goodbye WebAfrica, you will not see me again!