PR
Pushpakanthi R
1 reviews | Active since Jun 2026
10 Jun 2026, 14:18
Takes too long to re...
Takes too long to respond on live chats and some agents are not of help
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Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 14:40Hi Pushpakanthi,
We understand how frustrating it must be to experience long wait times on live chat and then not receive the level of assistance you need. When you reach out for support, it should be prompt and helpful, not something that adds to the inconvenience. That’s not the standard of support we aim to provide, and your experience highlights where improvements are needed.
We’re here to help and would really appreciate the opportunity to assist you further. Please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will take a closer look and work towards resolving it for you.
We’ll make sure your concern is followed through so you can get the assistance you need without further frustration.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to experience long wait times on live chat and then not receive the level of assistance you need. When you reach out for support, it should be prompt and helpful, not something that adds to the inconvenience. That’s not the standard of support we aim to provide, and your experience highlights where improvements are needed.
We’re here to help and would really appreciate the opportunity to assist you further. Please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will take a closer look and work towards resolving it for you.
We’ll make sure your concern is followed through so you can get the assistance you need without further frustration.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 14:40
Official
Hi Pushpakanthi,
We understand how frustrating it must be to experience long wait times on live chat and then not receive the level of assistance you need. When you reach out for support, it should be prompt and helpful, not something that adds to the inconvenience. That’s not the standard of support we aim to provide, and your experience highlights where improvements are needed.
We’re here to help and would really appreciate the opportunity to assist you further. Please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will take a closer look and work towards resolving it for you.
We’ll make sure your concern is followed through so you can get the assistance you need without further frustration.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to experience long wait times on live chat and then not receive the level of assistance you need. When you reach out for support, it should be prompt and helpful, not something that adds to the inconvenience. That’s not the standard of support we aim to provide, and your experience highlights where improvements are needed.
We’re here to help and would really appreciate the opportunity to assist you further. Please send us a direct message on Hello Peter with a brief description of your query along with your account details, and our team will take a closer look and work towards resolving it for you.
We’ll make sure your concern is followed through so you can get the assistance you need without further frustration.
Warm regards,
Webafrica Crew