PR
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1 reviews | Active since Mar 2017

30 Mar 2017, 17:26

Suspended Accounts despite payments being made

<p>Payment for my web hosting service was made over 5 days ago, while Webafrica as acknowledged receipt of such, they have still left my services inactive/suspended despite being contacted by myself on 6(SIX) seperate occassions to have them rectify the problem. Webafrica needs to do one of two things, either rectify the problem ASAP or refund the amount paid to them. Myself along with other staff are not able to receive our emails, this has been a major setback - </p> <p>Pathetic :/ </p>

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Replies (1)
Webafrica
Webafrica's reply30 Mar 2017, 18:00
Official

Hello,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah