DR
Dustin R

1 reviews | Active since Feb 2010

31 Mar 2017, 09:55

Suspend Accounts even when PAYMENT MADE

<p>Be careful - these guys dont tell you - but if you dont notify them that you are not using a service and do not wish to renew - THEY DO IT ANYWAY.</p> <p>Also - they will suspend ALL ACCOUNTS if one account (the one you do not want) is not paid.... </p> <p> </p> <p>#RipOff #PatheticCompany</p>

0
Replies (2)
Webafrica
Webafrica's reply31 Mar 2017, 13:11
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

DR
Dustin R's update03 Apr 2017, 04:51
Reviewer Update

I already tried this method - billing team was very upset when I complained about this... I will get lost in this support process again...