DR
Dustin R
1 reviews | Active since Feb 2010
02 Sept 2015, 01:24
Suspend accounts even when paid!
I have 3 accounts with WebAfrica - one account was recently transferred and the invoice had been issued 10 days prior. Then, out of nowhere - ALL MY ACCOUNTS WERE SUSPENDED??? Even the paid ones? <br> <br> It took a 30 minute phone call and there were no apologies, no urgency - I get more personalised service from a giant like GODADDY.<br> <br> Just warning anyone who has key customers - dont use these guys - service is non-existant and so is their ability to accept responsibility when they are in the wrong...
Helpful (0)
Replies (1)0
Replies (1)Webafrica's replyOfficial
14 Sept 2015, 21:02Hello whothehell,
Our guys tried to contact the number you provided on this complaint a couple of times, but the number says it doesn't exists.
Can you please get in touch with us on Facebook or Twitter so we can address these issue and we're sorry it took us so long to reply to this complaint.
Regards,
Mkhululi
Online Team
Our guys tried to contact the number you provided on this complaint a couple of times, but the number says it doesn't exists.
Can you please get in touch with us on Facebook or Twitter so we can address these issue and we're sorry it took us so long to reply to this complaint.
Regards,
Mkhululi
Online Team
Webafrica's reply14 Sept 2015, 21:02
Official
Hello whothehell,
Our guys tried to contact the number you provided on this complaint a couple of times, but the number says it doesn't exists.
Can you please get in touch with us on Facebook or Twitter so we can address these issue and we're sorry it took us so long to reply to this complaint.
Regards,
Mkhululi
Online Team
Our guys tried to contact the number you provided on this complaint a couple of times, but the number says it doesn't exists.
Can you please get in touch with us on Facebook or Twitter so we can address these issue and we're sorry it took us so long to reply to this complaint.
Regards,
Mkhululi
Online Team
