1 reviews | Active since Feb 2017
Support tickets never attended to
<p>I logged a support ticket with WebAfrica 11 days ago and have since logged 1 follow-up and 2 additional tickets to ask them to attend to the first ticket. Nobody has attended to these tickets and I can only conclude that WebAfrica does not care about its customers. </p> <p>I cannot recommend anyone to sign up with them as theservice is appaling and terrible. I will move to another internet service provider as soon as I can. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah