Support, sales and provisioning department are all shockingly bad for customer service and reliability of network

Unable to use web africa for skype/microsoft teams/google hangouts/zoom without the call reconnecting in the middle of the call and as such its very difficult to use them as an ISP.

Their support is equally appaulling as they pass you from pillar to post on the whatsapp line between support and provisioning and everytime you have to tell the new person the same story. Also sometimes they don't even transfer you to anyone.

I then tried calling their support line and got through to a person and everytime a new support person asks me to make a new change to my router or tells me they making a change on their side and they make me restart my router and test. The testing reveals that their fix does not work and now I have to call their support line again which makes you wait before they pickup.