Stunned, once again just uncontactable.

So I have cancelled all services with WebAfrica. However my ADSL line is still with them. All I want to know is when will they release the line back to Telkom so that I can cancel my Telkom subscription that I am no longer using.

WhatApp: - Cannot speak to an agent as there is no option for cancellations. - Cannot speak to an agent as there isn't an option for DSL.

Telephone: - Initially told waiting time is around 6 minutes. - 1 hour 15 minutes to speak to someone and just gave up.

Email: You can no longer contact us at *** please use our whatsapp line.

Who is running this company? This is not a difficult problem to solve and you must be bleeding customers at an alarming rate.

Unbelievable, I am just stunned!