Stress trigger alert! Worst customer service everrrr!!!

If it were possible I would rate you guys a minus 5! Little did we know that signing up with Webafrica would be a nightmare, four weeks of ********** customer service to be exact since we signed up on the 24th of May. We have received little to no communication regarding installation/activation however money is being deducted from the account. That WhatsApp nonsense does not work, the agents literally play yo-yo with you by transferring you to one person to the other with no actual solution. The account shows active but I have not yet received all the devices necessary to connect to the internet. How is it that you are billing me but I have not used a single byte of data???I hereby would like to withdraw my application and have all my funds refunded because I do not want to go through the stress again. This is emotionally damaging and I do not ever want to deal with a company that does not want to take accountability. You guys are in fact ********! Please have the CEO of this fluke of a company contact me ASAP!