Stop trying to *****

last moth on the 1st i payed my fiber line with web africa . on the 11th i contacted them to arrange a relocation of the line to a new address because i was about to move. the lady i spoke to told me the line would be canceled on the 14th and that she would log a instillation at the new premises. before the end of the month they tried to deduct 414.50 from my account . and i called in. after a hour waiting in total . the man i spoke to told me that it was a mistake and that it will be removed from my account this month they are charging me R2072.50 . that is the 414.50 and a double charge on my internet fiber line. i have logged the issue on there customer zone and i have lost trust in that system. last time i logged a issue there no one ever called and i ended up using a hell of a lot of air time just to get it sorted.

i absolutely refuse to call in and waist more air time on this matter and if they Don't get back to me today i will post every call recording and invoice from them on social media

its easy to just claim its a system error but if you don't question it they just *****