1 reviews | Active since Aug 2010
Stop sending me spam and refusing to let me unsubscribe
I cancelled my account on 30 September 2017 but I keep receiving spam from Webafrica. The unsubscribe link refers me to the WebAfrica website but as soon as I log in, it asks me to confirm my banking details before I can unsubscribe.
I previously wrote on the WA Website requesting to be removed from the spam but I am still receiving them now on 8 November 2017.
Stop sending me spam please! You violated me enough with your services (deducting R598 from my account even thoug I was on a R99 subscription and refusing to refund me stating you will deduct the monthly services from the negative balance) no need to continue abusing me after I have cancelled my contract.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah