SD
Steven D

1 reviews | Active since Dec 2017

21 Jan 2018, 07:13

Still waiting on my sim card and modem

Please can you assist me with a delivery date for my simcard and modem. My hell of a story goes as follows. 3 January I did immediate payment and uploaded the proof. 4 January Tsepang Telite sends me a email saying that the payment takes 2-3 working days to clear, I respond with an email and proof of immediate payment, he goes silent no response. 9 January I complained I got a reply from Darren Mares saying Digital plant have delays in delivery due to waiting for stock. 16 January I complained again and Darren Mares again spins the same story. 21 January and now I'm still waiting, worst service ever.

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Replies (1)
Webafrica
Webafrica's reply22 Jan 2018, 08:55
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah