AH
Ashleigh H

1 reviews | Active since Mar 2017

19 Mar 2017, 12:20

Still waiting for router replacement

<p>Our router was hit by lightning over two weeks ago and despite numerous promises to replace it, we've had no joy to date. What is going on? Must we sit without internet for another week? Why can't service providers in this country just deliver on their word?</p>

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Replies (1)
Webafrica
Webafrica's reply20 Mar 2017, 09:27
Official

Hello,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses. Please confirm your customer code to ensure we are able support immediately

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah