GP
Guy Pryce-Jones
1 reviews | Active since Dec 2015
02 Dec 2015, 09:51
Still paying 4 months after cancellation
I cancelled Webafrica in July and they are still billing me. I have tried many times to call them..option 3 and Accounts never ever pick up. I have even tried option 4 (reception) and I have had multiple put downs on my call.<br> Heads up to all the ISP space is very competitive.....Whatever Webafrica offer you DONT TAKE IT!!!<br> <br>
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Replies (1)
Webafrica's replyOfficial
04 Dec 2015, 14:07Hello Guypj1,
Thank you for expressing your concern about our service, it is never our intention for any customer to feel this way.
Your account will be canceled immediately and credit requested for the months that you have not used the account.
Further correspondence will be emailed over to you as well.
Please accept my apologies for the delay and inconvenience which this has caused.
Regards,
Mujeeb
Online Team
Thank you for expressing your concern about our service, it is never our intention for any customer to feel this way.
Your account will be canceled immediately and credit requested for the months that you have not used the account.
Further correspondence will be emailed over to you as well.
Please accept my apologies for the delay and inconvenience which this has caused.
Regards,
Mujeeb
Online Team
Webafrica's reply04 Dec 2015, 14:07
Official
Hello Guypj1,
Thank you for expressing your concern about our service, it is never our intention for any customer to feel this way.
Your account will be canceled immediately and credit requested for the months that you have not used the account.
Further correspondence will be emailed over to you as well.
Please accept my apologies for the delay and inconvenience which this has caused.
Regards,
Mujeeb
Online Team
Thank you for expressing your concern about our service, it is never our intention for any customer to feel this way.
Your account will be canceled immediately and credit requested for the months that you have not used the account.
Further correspondence will be emailed over to you as well.
Please accept my apologies for the delay and inconvenience which this has caused.
Regards,
Mujeeb
Online Team