Still no service from Webafrica

I reported a billing issue with Webafrica on numerous occasions in January where my account was debited via PayPal through domain cheap (now bought over from Webafrica). I received a response from Webafrica on the 27th of January (6 days after my complaint) stating that the billing department had been in touch with me which is a complete and utter lie. I have yet to receive one call or email from any representitive at Webafrica approximately 22 days later and around 40 days since I first contacted the billing department myself. My account has been suspended yet again for non payment although I have not seen the +-R950 debited from my account already. I have no recourse what so ever to these funds debited from my account and I am being placed in a very difficult position because of the complete lack of service and interest in the customer. I will be moving all of my domains and services to another hosting provider with immediate affect and foresee legal action in the near future regarding the funds that have been debited.